Website privacy policy
This policy covers the details you send us through this website. It does not cover clinical notes. The privacy and security page describes how notes are handled.
Effective date: November 12, 2026
What we collect
We collect your name, clinic name and email address when you book an audit. We also collect your phone number and message if you give them. We record that you agreed to be contacted.
We do not ask for patient information. Please do not include any.
unbilled.ca uses no analytics and no tracking cookies.
Why we collect it
We use your details only to reply to your request. We do not add you to a mailing list.
Who processes it
- Cloudflare hosts this website and runs the booking form. It processes technical data such as your IP address. It uses this data to deliver the site and protect it from abuse.
- Cloudflare Email Routing sends your request to our inbox by email.
- Google stores the message in our Gmail inbox.
Our hosting and email providers may store data outside Canada.
How long we keep it
If you do not go ahead with an audit, we keep your booking request for 12 months. Then we delete it.
Your choices
You can ask to see, correct or delete the details you sent us. Email our privacy officer at legal@unbilled.ca. We answer privacy requests within 30 days.
Who is responsible
Unbilled is responsible for the details you send through this website. We are based in Winnipeg, Manitoba. Questions go to our privacy officer at legal@unbilled.ca.
Changes to this policy
If we change this policy, we will update it on this page and change the effective date.